Last updated on 29 June 2026
Welcome to Notchup. These Terms of Use (the "Terms") govern your access to and use of the Notchup websites, apps, products, services and AI clones (the "Services"). The Services are operated by Future of Work Limited ("Notchup", "we", "us"), registered in England and Wales under company number 12752302, with its registered office at The Retreat, 406 Roding Lane South, Woodford Green, Essex, United Kingdom, IG8 8EY.
These Terms are a binding contract between you and Notchup. By accessing or using the Services in any way, you agree to all of these Terms. If you create or operate an AI clone (a "Creator"), you are also subject to the Creator Terms and the Biometric Consent set out below. Your use of the Services is also subject to our Privacy Policy.
ARBITRATION AND CLASS ACTION WAIVER (US RESIDENTS). If you are a resident of the United States, these Terms include a binding individual arbitration agreement and a waiver of class actions and jury trials, as described in the "Dispute Resolution & General Terms" section below. Please read it carefully.
We may change these Terms from time to time. If we make material changes, we will post a notice on the Services, send you an email, or notify you by other means. If you continue to use the Services after the changes take effect, you agree to the revised Terms. If you do not agree, you must stop using the Services. Questions? Contact us at support@notchup.com.
You must be at least 16 years old (or the age of digital consent in your country) and able to form a binding contract to use the Services. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and "you" refers to that organization.
You may need to register for an account and provide accurate, complete and up-to-date information. You may sign in using a third-party account (such as Google or LinkedIn); by doing so you authorize us to access certain information from that account. You are responsible for keeping your credentials confidential and for all activity under your account, and you must notify us promptly of any unauthorized use.
Messaging consent. As part of the Services, you may receive communications from us by email or SMS. By providing your mobile number, you consent to receive service and, where permitted, marketing messages (which may be sent using automated technology); message and data rates may apply, and you can opt out at any time by following the unsubscribe instructions.
Children. The Services are not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us personal data, contact us at dataprotection@notchup.com.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your own internal and permitted business or personal use. You will use the Services only in compliance with these Terms and all applicable laws.
You agree that you will not, and will not permit anyone else to:
We may investigate and take appropriate action, including removing content and suspending or terminating accounts, for any actual or suspected violation. You will promptly notify us of any unauthorized use that comes to your attention.
"User Content" means anything you upload, submit, sync or otherwise provide to the Services, including the documents, files, knowledge, voice and video samples in your knowledge drive, and the messages and instructions you give your clone. You retain all ownership rights in your User Content. You are solely responsible for your User Content and represent that you have all rights necessary to provide it and that it complies with these Terms and applicable law.
License to operate the Services. You grant Notchup a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for technical purposes), process and display your User Content solely to provide, secure, maintain and improve the Services for you, to create and operate your clone, and as otherwise described in our Privacy Policy. We do not sell your User Content, and we do not use your private knowledge-drive content, biometric data or conversation content to train models for other customers or to build general-purpose foundation models, except with your explicit consent or using aggregated or de-identified data.
Feedback. If you give us feedback or suggestions about the Services, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or any obligation to you.
Output. "Output" means content your clone generates. Subject to these Terms and your compliance with them, you own the Output your clone generates for you. Output is produced by AI and machine-learning processes and may be inaccurate, incomplete or unsuitable; you are responsible for reviewing Output before relying on it.
These Creator Terms apply if you use Notchup to create, train, operate or monetize an AI clone (a "Clone") of yourself or of a person or brand you are authorized to represent. By creating a Clone, you (the "Creator") agree to these Creator Terms in addition to the rest of these Terms, and you represent that you have the authority and all rights, consents and permissions necessary to do so.
Creator Content. To create and operate your Clone you provide content such as images, voice recordings, videos, likeness, documents and other materials ("Creator Content"). You are solely responsible for the accuracy, legality and rights in your Creator Content. You grant Notchup a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify and display Creator Content as needed to create, host, operate and make your Clone available through the Services, including to the End Users you authorize.
End users and controls. You determine the visibility of your Clone and the types of interactions and outputs it may produce, and you may set guardrails and restrictions. People who interact with your Clone ("End Users") may submit inputs that are processed by your Clone. You are responsible for your Clone's configuration and use, and for the acts of anyone using the Services under your account.
Monetization. Where you choose to monetize your Clone, eligibility and payment terms will be as described in the applicable pricing or order terms, and you must provide the tax and payment information we require (for example, applicable tax forms). You are responsible for taxes on amounts you earn.
Ownership and restrictions. You retain ownership of your Creator Content; Notchup retains all rights in the Services and underlying technology. A Clone created from your Creator Content will be made available only to you and the End Users you authorize, and not used by us except to provide the Services or as required by law. You will not use the Services or any Clone to violate any law or third-party right, and you will indemnify Notchup against claims arising from your Creator Content or your use of the Services.
By creating a Clone, you acknowledge and agree to the Biometric Consent set out in the next section.
This Biometric Consent describes how Notchup collects, uses, discloses and retains biometric data when you create or operate a Clone. Terms not defined here have the meaning given in these Terms and the Creator Terms above.
The Illinois Biometric Information Privacy Act, 740 ILCS 14/1 et seq. ("BIPA") and certain other state laws regulate "biometric identifiers" (such as a voiceprint or a scan of face or hand geometry) and "biometric information" derived from them. To generate and operate your Clone, Notchup may derive data that may be considered biometric information — such as a voiceprint and a scan of facial geometry — from the photos, video and audio you provide.
Consent. By providing such content and creating or operating a Clone, you voluntarily consent to Notchup collecting, generating, using, storing and disclosing your biometric identifiers and biometric information for the purpose of creating, operating, personalizing and improving your Clone and providing the Services you request. You represent that you own or have all necessary rights and permissions in the content and biometric data you provide.
Disclosure. We may disclose biometric data to service providers (such as hosting and AI-infrastructure providers) that process it on our behalf under contractual confidentiality and security obligations. We do not sell your biometric data.
Retention and destruction. We retain biometric data only as long as needed for the purposes above and for the duration of your use of the Services, unless a different period is required by law. For Illinois residents, biometric identifiers and biometric information will be permanently destroyed when the initial purpose for collecting them has been satisfied or within three years of your last interaction with us, whichever comes first. You may withdraw your consent and request deletion at any time by emailing dataprotection@notchup.com, recognizing that this may prevent your Clone from functioning.
The Services use artificial intelligence and machine learning. Output generated by the Services and by Clones is not tested, verified, endorsed or guaranteed by Notchup to be accurate, complete, current or appropriate, and may resemble outputs generated for others who provide similar inputs. You are responsible for independently reviewing and verifying Output before relying on it, and for any actions you take based on it.
You are responsible for content you contribute and the way you use the Services, and you access content and interact with other users at your own risk. We are not obligated to monitor or moderate content or Output, but we may do so and may remove content or restrict the Services at our discretion.
Third-party services. The Services integrate with and link to third-party products and services (for example email, calendar, messaging, CRM and cloud-storage providers) that we do not control. Your use of third-party services is governed by their own terms and privacy policies, and Notchup is not responsible for them or for any data you exchange with them. Connecting a third-party tool authorizes us to access and process data from it as needed to provide the features you enable.
Some Services are free and others are paid ("Paid Services"). Current pricing is presented before you purchase. By choosing a Paid Service, you agree to pay all applicable fees and taxes, and you authorize us, through our third-party payment processor (currently Stripe, Inc.), to charge your chosen payment method. Payment is subject to Stripe's terms and privacy policy in addition to these Terms.
Recurring billing and auto-renewal. Paid subscriptions may renew automatically for successive periods at the then-current rate until you cancel. You authorize us to charge your payment method on a recurring basis until you cancel through your account settings. You must keep your billing information current and accurate.
Cancellation and refunds. You may cancel at any time through your account settings; cancellation takes effect at the end of the current billing period. Except where required by law or expressly stated, fees are non-refundable and we do not provide prorated refunds. If a payment fails or is overdue, we may suspend or terminate your access to Paid Services. Free trials must be cancelled before they end to avoid charges.
Taxes. Fees are exclusive of taxes, and you are responsible for all applicable taxes other than taxes on Notchup's net income.
These Terms apply while you use the Services. You may stop using the Services at any time and may delete your account through your account settings or by contacting support@notchup.com.
We may suspend or terminate your access to the Services at any time, with or without notice, including if you breach these Terms, if required by law, or to protect the Services or other users. We may also modify, suspend or discontinue all or part of the Services; we will try to give notice of material adverse changes where practical.
Effect of termination. On termination, your right to use the Services ends and we may delete your account and content, including your knowledge drive and Clone, subject to our Privacy Policy and any legal retention requirements. Provisions that by their nature should survive termination will survive, including ownership, license grants you have made, fee obligations, disclaimers, limitations of liability, indemnities and dispute-resolution terms.
DISCLAIMER. THE SERVICES AND ALL CONTENT AND OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY LAW, NOTCHUP AND ITS AFFILIATES, LICENSORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA OR GOODWILL. NOTCHUP'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO NOTCHUP IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED POUNDS (£100).
Indemnification. You agree to indemnify and hold harmless Notchup and its affiliates, and their officers, directors, employees and agents, from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising from or related to your User Content or Creator Content, your use of the Services, or your violation of these Terms or any law or third-party right. This includes, for Creators, claims relating to the rights, consents or permissions required for your Clone and Creator Content.
Governing law. These Terms are governed by the laws of England and Wales, without regard to conflict-of-laws rules. Subject to the arbitration provisions below, the courts of England and Wales will have jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction, and consumers may benefit from mandatory protections of the country in which they reside.
Arbitration and class-action waiver (US residents). If you are a US resident, you and Notchup agree that any dispute will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, and not in court, except that either party may bring qualifying claims in small-claims court. Before starting arbitration, the parties will attempt to resolve the dispute informally for 60 days after written notice. YOU AND NOTCHUP WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION. You may opt out of this arbitration agreement by sending written notice within 60 days of first accepting these Terms to the address below.
General. These Terms, together with the Privacy Policy and any additional terms presented to you, are the entire agreement between you and Notchup and supersede prior agreements on their subject matter. If any provision is found unenforceable, it will be limited or severed and the rest will remain in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Our failure to enforce a provision is not a waiver. Nothing in these Terms creates a partnership, agency or employment relationship.
Contact. Questions about these Terms can be sent to support@notchup.com, or to Future of Work Limited, The Retreat, 406 Roding Lane South, Woodford Green, Essex, United Kingdom, IG8 8EY.
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